corporate bureaucracy
difficult situation
Entrepreneurship
escalation
negotiation
payment processors
payments
In my last article, I mentioned that a large company once held $400,000 of our money hostage. Here is a step-by-step replay of what actually happened and practical lessons learned. If you like underdog stories, then you’ve come to the right place. The context A customer sends us $400,000, and for several days, the money …
Continue reading “Negotiating from a position of weakness: a step-by-step guide”
360 reviews
coaching
combining strengths
david cohen
Entrepreneurship
man with hammer
mental wellness
Personal Growth
One of my worst moments as a start-up CEO was when I lost $400,000. The short of it is that a customer had sent us the money, but my company was too small to receive such a large payment. And due to technical reasons, our payment processor could not refund him. In a kafkaesque twist, …
Berkshire Hathaway
cigar butt investing
Entrepreneurship
investing
man with hammer
mental models
quibi
see's candies
Start-ups
Warren Buffett
Has there ever been a more spectacular start-up failure than Quibi in 2020? $1.4 billion down the drain. Total shutdown merely 6 months after launch. Quibi built a product without understanding the customer’s needs. It’s a common start-up mistake–one that I’ve made myself. This mistake comes with a catchphrase: “Solution looking for a problem”. It’s …